At RTT, we collect a variety of information to ensure the best possible user experience and to continually improve our services. This includes data that you provide directly, such as your name, email address, and any other contact information you share with us.
Additionally, we collect information automatically as you navigate through our website. This may include your IP address, browser type, operating system, and browsing behaviour on our site, such as the pages you visit and the time you spend on each page. We also utilise cookies and similar tracking technologies to gather data that helps us understand how you interact with our site and how we can make your experience better.
The information we collect serves multiple purposes aimed at enhancing your interaction with RTT. Primarily, we use this data to personalise your experience, ensuring that the content and services we provide are relevant to your needs. For example, we may use your contact details to respond to your inquiries, provide updates about our services, or send you marketing communications that are aligned with your interests.
The data collected automatically, such as browsing behaviour, helps us analyse trends, administer the website, and track user movements around the site. This analytical data allows us to continuously improve the functionality and performance of our website, making it more user-friendly and efficient.
At RTT, the security of your personal information is of utmost importance to us. We understand the critical need to protect your data from unauthorised access, disclosure, alteration, or destruction. To this end, we employ a range of advanced security measures, including but not limited to encryption, firewalls, and secure socket layer (SSL) technology. These tools help ensure that your information is transmitted and stored securely.
Our security protocols are designed to safeguard against potential threats, including both external attacks and internal vulnerabilities. We regularly review and update our security practices to keep pace with evolving threats.
Cookies play a crucial role in enhancing your experience on our website. They allow us to remember your preferences, such as language settings or login details, so that you don't have to re-enter them each time you visit. Additionally, cookies help us understand how you use our site, enabling us to optimise our content and features accordingly. We may also use targeting cookies to deliver content and advertisements that are more relevant to your interests, based on your previous interactions with our site.
You have control over how cookies are used and can manage your preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of our site and your ability to use some features.
We use several types of cookies to enhance your experience on our website. Essential cookies are fundamental for the basic operation of our site, enabling services like secure logins that you request. Performance cookies gather data about how visitors use our site, such as which pages are most frequently visited and any error messages encountered, allowing us to improve functionality and performance. Functionality cookies remember the choices you make, like your username, language, or region, providing a more personalised experience. Lastly, targeting cookies help deliver content and advertisements that are more relevant to your interests, while also limiting the number of times you see the same ad and measuring the effectiveness of advertising campaigns.
We prioritise transparency in our use of cookies and are dedicated to safeguarding your privacy. You have the option to accept or decline cookies, and you can also remove cookies that have already been placed on your device.
Welcome to www.realtimetraffic.com.aum.au (the ‘Website’). The Website provides general information about the company’s services and an online login portal for the data subscription service (the ‘Services’).
The Website is operated by Real Time Traffic Pty Ltd (ABN 63 620 403 705). Access to and use of the Website, or any of its associated Productsor Services, is provided by Real Time Traffic Pty Ltd. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading theWebsite, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
Real Time Traffic Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Real Time Traffic Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Real Time Traffic Pty Ltd in the user interface.
In order to access the Services, you must first purchase a subscription through the Website (the ‘Subscription’) and pay the applicable fee for the selected Subscription (the ‘Subscription Fee’)
In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.
Once you have purchased the Subscription, you will then be required to register for an account through the Website before you can access theServices (the ‘ Account’).
As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(a) Email address
(b) Preferred username(
c) Mailing address
(d) Telephone number
(e) Password
(f) Company name
You warrant that any information you give to Real Time Traffic Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.
Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period’).
You may not use the Services and may not accept the Terms if:
(a) you are not of legal age to form a binding contract with Real Time Traffic Pty Ltd; or(
b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period’).
As a Member, you agree to comply with the following:
(a) you will use the Services only for purposes that are permitted by:(i) the Terms; and(ii) any applicable law, regulation or generally accepted practices orguidelines in the relevant jurisdictions;
(b) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;(
c) any use of your registration information by any other person, or third parties is strictly prohibited. You agree to immediately notify Real TimeTraffic Pty Ltd of any unauthorised use of your password or email address or any breach of security of which you have become aware;(
d) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed orapproved by the management of Real Time Traffic Pty Ltd;
(e) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic orother means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
f) you acknowledge and agree that any automated use of the Website or its Services is prohibited.
Where the option is given to you, you may make payment of the Subscription Fee by way of credit or debit card or other payment methods if available.
Your credit or debit card must have a billing address in the country where the Content is offered by the Service. Real Time Traffic Pty Ltd will charge your credit card or debit your bank account within a reasonable time after you have made your Order. All credit card payments are subject to validation checks and authorization by the card issuer.
You agree and acknowledge that Real Time Traffic Pty Ltd can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription Period. There may be instances where you incur additional charges from your bank or credit card provider based on currency conversion rates or additional fees. Real Time Traffic Pty Ltd assumes no responsibility for the payment of bank or any other third part service fees or charges.
You agree to the electronic delivery of Content being initiated simultaneously with the placement of your Order. You will not be able to cancel your Order once it has been processed. The nature of the Content is such that it cannot be returned.In the event that after your Order you discover and promptly inform Real Time Traffic within 48 hours that
(a) the Content you have ordered is faulty;
(b) the Content delivered to you does not match the description of the Content you ordered via the Service; or (
c) technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by such technical problems, your sole and exclusive remedy with respect to such Content will be either replacement of such Content, or refund of the price paid for such Content, as determined by Real Time Traffic Pty Ltd. Otherwise, no refunds are available. If you encounter any of the above issues, please contact the support team.
The Website, the Services and all the related products of Real Time Traffic Pty Ltd are subject to copyright. The material on the Website is protected under Australian copyright laws and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, designelements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Real Time Traffic Pty Ltd or itscontributors.
All trademarks, service marks and trade names are owned, registered and/or licensed by Real Time Traffic Pty Ltd, who grants to you a worldwide, nonexclusive, royalty-free, revocable license whilst you are a Member to:
(a) use the Website pursuant to the Terms; Real Time Traffic Pty Ltd does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Real Time Traffic Pty Ltd.
(b) copy and store the Website and the material contained in the Website in your device’s cache memory; and(c) print pages from the Website for your own personal and non-commercial use.
Real Time Traffic Pty Ltd retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to theWebsite will transfer any to you.
You may not, without the prior written permission of Real Time Traffic Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third-party Services for any purpose,unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
Real Time Traffic Pty Ltd takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Real Time Traffic Pty Ltd’s Privacy Policy, which is available on the Website.
Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including theAustralian Consumer Law (or any liability under them) which by law may not be limited or excluded.
Subject to this clause, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
(b) Real Time Traffic Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising outof or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services),whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” withoutwarranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Real Time Traffic Pty Ltdmake any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Real TimeTraffic Pty Ltd) referred to on the Website. includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;(
b) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
(c) costs incurred as a result of you using the Website, the Services or any of the products of Real Time Traffic Pty Ltd; and
(d) the Services or operation in respect to links which are provided for your convenience.
Real Time Traffic Pty Ltd’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
You expressly understand and agree that Real Time Traffic Pty Ltd, its affiliates, employees, agents, contributors and licensors shall not be liable toyou for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under anytheory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or businessreputation and any other intangible loss
You may terminate your registration if you no longer wish to use the Service. After termination, you will no longer have access to the Service
Real Time Traffic Pty Ltd may at any time, terminate the Terms with you if:
(a) you have breached any provision of the Terms or intend to breach any provision;(b) Real Time Traffic Pty Ltd is required to do so by law;
(c) the provision of the Services to you by Real Time Traffic Pty Ltd is, in the opinion of Real Time Traffic Pty Ltd, no longer commercially viable.
Subject to local applicable laws, Real Time Traffic Pty Ltd reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or anyapplicable law or if your conduct impacts Real Time Traffic Pty Ltd’s name or reputation or violates the rights of those of another party.
You agree to indemnify Real Time Traffic Pty Ltd from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or rising out of or in connection with Your Content;(
b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempting to do so; and/or(c) any breach of the Terms.
Real Time Traffic Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
Real Time Traffic Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
Real Time Traffic Pty Ltd may use personal information collected from you to If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website. provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
Real Time Traffic Pty Ltd will use personal information only for the purposes that you consent to. This may include to:
(a) provide you with products and services during the usual course of our business activities;
(b) administer our business activities;
(c) manage, research and develop our products and services;
(d) provide you with information about our products and services;
(e) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
(f) investigate any complaints.If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
Real Time Traffic Pty Ltd may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers orsubcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.
Real Time Traffic Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure
Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@realtimetraffic.com.au.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@realtimetraffic.com.au.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to info@realtimetraffic.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
When you visit our websiteWhen you come to our website (www.realtimetraffic.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
When you visit our websiteWhen you come to our website (www.realtimetraffic.com.au), we may collect certain information such as browser type, operating system, weWe may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.bsite visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to thirdparty websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Real Time Traffic Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information
